| Standard Terms | Limited
Job Order Requirements & Information
Milestone Mfg. Would like to provide the following information
and guidelines when placing an order or requesting a quotation.
Please ensure that any request for quotation includes the
following required information; a list of all glass sizes, the type and
thickness of the glass, if the glass has any special edge fabrication,
the desired etch texture, and the desired type of sealer (it is the ordering
customer's responsibility for specifying the correct type sealer). For
glass that is to be sandblasted with a pattern, please include a dimensioned
layout drawing that defines the pattern. Any glass that requires a particular
side to be sandblasted must be accompanied by a drawing indicating the
sandblast side at the time of order. Sandblasting on mirror can be done
on the face, or the backside, and must be indicated at the time of order.
A layout drawing must also accompany glass that is to be
sandblasted with a graphic image. Usable computer-based electronic artwork
files are required for graphic images. A usable image is a vector based
line art image. A bit-map image (.jpg) is not sufficient for our use.
Milestone Manufacturing can assist in the creation of usable artwork.
Artwork should be supplied at the time of the quote request so Milestone
can review the suitability of the artwork. Usable file types include Adobe
Illustrator (.ai), Adobe Photoshop (.ps), Corel Draw (.cdr), and/or Encapsulated
Post Script (.eps). File transfer from CAD programs (.dxf) do not always
provide a perfect image and may need some modifications.
When specifying the sandblasted etch texture, please use
the terms; extra-fine (mimics satin glass), standard (or fine), medium,
or coarse. Terms such as "heavy" and "light" are not
recognized by Milestone. When indicating the desired sealer, please refer
as; Standard Interior Sealer, or Renewable Exterior Sealer (also for wet
environment interior applications). Please call Milestone if you are unsure
of the compatibility of the desired texture to the glass type. Also call
regarding any questions about the proper seal coating. Seal coated glass
must be allowed to dry overnight prior to transport.
Milestone creates stock 8"x 8" texture samples
on standard ¼" glass. These samples are free of charge in
limited quantities. Custom texture samples can be created on your glass.
Custom pattern samples can also be created on your specific glass. Most
of these custom samples are at an additional charge.
For insulated glass units, Milestone recommends sandblasting
the glass prior to the fabrication of the unit, thus allowing the sandblasting
to be put to the inside the unit. Milestone typically does not apply sealer
to this type of glass.
Any pre-applied masking will be sandblasted at Milestone's
discretion and done at the customer's own risk. Glass will be deemed completed
after sandblasting and it will be the customer's responsibility to remove
any pre-applied masking. A signed written waiver may be required.
Milestone waives all liabilities against breakage when sandblasting
your glass. All types of glass become significantly more fragile after
the sandblasting process and must be handled with additional care. The
sandblasted surface is also more susceptible to damage than the surface
of regular smooth glass. Sealer coatings can also be damaged through improper
handling. Please consult our other product documentation for the correct
handling procedures. Milestone will verify any missing or vague information
prior to the sandblasting of the job. Milestone will replace any glass
that is blasted incorrectly on our account.
Milestone also sandblasts wood and metal for architectural
applications. We also offer specialty glue chipping, antique mirror creation,
gilded glass, and limited runs of painted glass.
In most cases, glass is to be supplied by the customer and
can be delivered or drop shipped to us. In most cases, have glass shipped
to us "loose lite". Please have large lites shipped in a horizontal
position. Milestone also accepts shipments on "A" racks and
in crates. Please inform us if the finished glass is to be repacked on
the "A" rack, or be re-crated. Uncrating and re-crating of glass
is at an additional charge.
Milestone does not offer any on-site sandblasting services.
Milestone typically does not order glass. Milestone does not offer any
delivery services. All orders are for Will Call. Third parties may will-call
your glass with your permission and notification to Milestone.
Feel free to contact us with any questions you may have.
Please consult our other product documentation for thorough instructions
on care, handling, transporting, storage, and cleaning of sandblasted
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