| Standard Terms | Limited
Milestone Mfg. Limited Warranty for Sandblasted
Milestone Manufacturing ensures that all sandblasted and
seal coated glass, released from our facility, has been thoroughly inspected
for full uniformity and to be free of any defects. All products have also
been inspected and accepted by the recipient to be free of any defects.
Milestone Manufacturing warrants our spray applied polymer
sealer coating (part no. 7325) against peeling, flaking, chalking, yellowing,
or discoloration for a period of 10 years, from the date of manufacture,
on all interior installations. Milestone does not warrant the 7325 seal
coating if installed in an exterior application, or in a high humidity/wet
interior environment. Milestone Manufacturing recommends the use of our
renewable, wipe-on sealer coating (part no. 9473) in such environments.
Milestone Manufacturing's limited warranty does not include
any subsequent damage to the sealer coating or the sandblasted glass itself.
Damage can include, but is not limited to; scratches or abrasions to the
glass, stains from contamination, airborne or chemical contamination,
improper or over cleaning, prolonged or repeated contact wear, or normal
wear and tear.
Milestone Manufacturing's limited warranty will become null
and void, if determined by Milestone, that the failure, or damage to the
sealer coating, has been caused by mishandling or improper cleaning procedures.
Any and all warranty claims for any sealer coating failure will require
inspection and review by Milestone Manufacturing to determine the nature
of the failure and subsequent warranty application.
If Milestone determines that the sealer coat product has
not performed as outlined, Milestone will refund the cost of the applied
sealer coating, re-sandblast the glass and apply new sealer coating, or
sandblast new glass with seal coating at no charge. Not all types of sandblasted
glass can be re-sandblasted. This determination will be made by and at
the sole discretion of Milestone. Re-sandblasting will require glass removal,
transportation to and from Milestone Manufacturing, and reinstallation
by others. Milestone Manufacturing's limited warranty does not cover any
expenses incurred in the removal, transportation, damage, or re-installation
of the glass in question.
Milestone will not be responsible for any costs, fees or other charges
associated with this warranty, which exceed the original invoiced amount
of the sealer coating at the time of manufacture for a particular job.
Any questions or concerns should be directed to:
Milestone Manufacturing LLC
1273 Industrial Parkway West #550,
Hayward CA, 94544.
Phone (510) 581-7400
Fax (510) 581-9903
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